Visitor Monitoring


Property Management

Improve Responsiveness, Control Costs, Increase Tenant Satisfaction

Boost EfficiencyWith over 20 years of experience serving property managers nationwide, Westpark delivers custom, live answer solutions to help reduce your workload and increase responsiveness to your tenant’s needs.

  • 24/7/365 Live Answer
  • 90% of Calls Answered by The Second Ring
  • Call Triage Guides Responses Based On Your Pre-set Instructions
  • Overflow and After-hours Call Handling
  • Maintenance and Emergency Dispatch
  • Data Push to Your Tenant Management Software

Westpark also performs many of the routine tasks necessary to care for your existing tenants and help you acquire new ones.

  • Concierge Services
  • Courtesy Patrol Management
  • Gate Entry Access Monitoring
  • Elevator Emergency Monitoring
  • Text and Email Handling New Prospect Management:
    • Qualify Leads
    • Schedule Viewings
    • Track Leads
  • Outbound Marketing Services for:
    • Lead Generation
    • Customer Satisfaction Surveys
    • Complaint Management
  • Employee Check-In Service
  • Payment Processing
  • Billing Inquiries

Automated Communication Services

Westpark provides a contact management system designed exclusively for the needs of real estate property managers.

  • Highly Customized Interactive Voice
  • Response (IVR) System
  • Call Patching to Maintenance and Other Key Contacts
  • Message Delivery to Specified Personnel/Departments
  • Operator Revert Option Allows Caller to Reach Live Agent at Any Time
  • Easy to Use
  • Cost Efficient

Better Customer Care Starts Here

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