What can our answering service do?
Answering Services Or Call-Center Services:
Which Is Right For You?
Answering Services
Answering Services handle simple calls that do not require constant training, like legal intake, scheduling appointments, taking messages, and relaying calls.
All Answering Service Plans Include
Features
- 24/7 Live Answering
- US-Based Agents
- Unlimited Calls
- Spanish Coverage
- Unlimited Emails
- Unlimited Text Messages (SMS)
- Unlimited patch/transferred calls
Message Delivery Options
- Change delivery based upon your schedule.
- Secure Message
(required for HIPAA) - Live Operator Relay
(We call you.) - Text Messages (SMS)
Set up options
- Phone number with area code of your choice
- Interactive Voice Response (call routing)
- Web Account Portal
- Voicemail
Pay As
You Go
Monthly fee plus usage
$
59
28 days
-
Plus
$1.69 per minute -
Plus
$1.99 per Webchat -
$119 setup
100
Minutes
Integrate into your software
$
169
28 days
-
$1.69 per minute
-
10 Webchats
-
$1.99 per additional Webchat
-
$119 setup
-
$1.89 excess minutes
200
Minutes
Integrate into your software
$
318
28 days
-
6% discount
-
20 Webchats
-
$1.99 per additional Webchat
-
$119 setup
-
$1.69 excess minutes
6% off
350
Minutes
Integrate into your software
$
525
28 days
-
11% discount
-
35 Webchats
-
$1.99 per additional Webchat
-
$119 setup
-
$1.69 excess minutes
11% off
600
Minutes
Integrate into your software
$
834
28 days
-
18% discount
-
60 Webchats
-
$1.99 per additional Webchat
-
$119 setup
-
$1.69 excess minutes
18% Off
Custom
Plans
1,000 minutes +
-
Significant volume discounts available
-
Seamless extension of your business processes
-
Custom API integration
-
Dedicated account reps
-
Contract acquisition handling
-
Custom services
Why choose Westpark Communications?
- Personalized. Our services are tailored to the way you expect to serve your customers.
- Local. All of our call centers, agents and data centers are based right here in the United States.
- Flexible. Our plans come with no long-term contracts and can be customized for your business.
- Secure. We utilize advanced automated infrastructure to ensure your data is kept safe and secure.
- Available. Live service representatives are available 24/7/365, including all major holidays.
- Scalable Customized rates and service plans allow you to scale up or down at any time.
- Proven. We've provided solutions for Fortune 100 companies and solo entrepreneurs since 1968.
- Multilingual. We are fluent in English and Spanish and have translators on speed dial for other languages.
- Disaster-ready. We have multiple locations and data centers away from recurring natural disasters.
- Top training and culture. Our agents are thoroughly trained in-house and we have some of the lowest turnover in the industry.
Up to 80% cheaper than in-house
Outsourcing your call center needs can be up to 80% cheaper than in-house labor plus provide 24/7 availability.
- Yearly Cost to Hire based on a common 350 monthly minute plan.
- Volume discounts available as your needs scale.