Westpark believes in learning about your company before we answer a single call.
Personalized
Every good call center company offers excellent outsourcing services. But not every company custom designs those services to reflect how you do business, how you treat customers, how you resolve issues.
Specialized and dedicated
Our agents will represent your company seamlessly. And if you have large enough call volume and want dedicated agents for your company – We can assign and train them exclusively for you !
Scalable
We can provide all – or any combination of – our full range of services. That way we can meet your needs and your budget.
Up to 80% cheaper than in-house
Outsourcing your call center needs can be up to 80% cheaper than in-house labor.
Yearly Cost to Hire (Based on an estimated 300 monthly minute plan).
Yearly cost to hire a part-time receptionist or a full-time receptionist versus the yearly cost to outsource with Westpark Communications.
Westpark’s Call-Center Can Provide
24-hour answering
confirmations & reservations
emergency line
employee check-ins
interactive voice response (IVR)
remote monitoring
scheduling
messaging
tier one tech support
customer service and experience
Westpark’s Call Center Features
100% U.S. based operators
low operator turnover
bilingual customer care specialists
emergency backup
communications
e-mail and web chat capabilities
geographic redundancy
disaster ready *
* Disaster ReadyDuring any period of business uncertainty like caused by the recent national health crisis,
we guarantee that we’ll never have a stoppage of services.
You can depend on us to help keep your business going.
Never Miss Another Call
Request a custom quote to learn more about how we can work together.