Customer Satisfaction Survey Results We recently conducted a Customer Satisfaction survey through SurveyMonkey to get feedback on how we are doing as a company. We
If you’re thinking lately about using call center services in your law firm, certain features are available now you possibly didn’t think you’d need. This
No doubt you’ve heard many different terms thrown around when talking with experts about call centers versus answering services. Some of those terms might become
Attempting to sell your products or services is perhaps one of the most stressful elements of your business without looking too obvious. Selling products to
The thought of outsourcing a call center might scare you a little if you have no experience using it. If so, it’s only due to
The thought of using a script might sound relegated to the broadcasting industry rather than a call center. However, the use of a script is
As a property manager, you likely know that maintenance problems often seem to strike at the most inopportune times. By seeking the expertise of an experienced
The idea of outsourcing is perhaps still new to you, despite taking time to weigh the myriad options. After concluding your IT company can’t do
Never underestimate using phones for communication with customers in your new or established business. If you’ve realized setting up a call center to talk with
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