The concept of investing more into your tech support help desk might not sound costly if you know that many of the trouble ticketing responses
An increase in business is an excellent thing for you, but the amount of phone calls you are now receiving may be a bit overwhelming.
Summer’s here, and to lots of us, that means fun: sun, water, beaches, parties, and of course, the Fourth of July. Across the country, but
With summer upon us now, those of you who work in the real estate industry are probably gearing up for more people moving out of
The dog days of summer will soon be upon us and the demand for HVAC services is already rising. In fact, 80% of HVAC providers acknowledge that
Building relationships is one of the most important things you can do in growing a company brand. This is especially true if you own an
The e-commerce industry continues to boom, though having superior phone support with e-commerce still needs proper technique to work effectively. Statistics show customer service plays
According to Forbes, online retailers who retain 10% of their existing customers will double their revenue. Because customer retention accounts for a huge portion of your
The retail industry continues to become a highly competitive industry, though being able to sell items online has become a better outlet for many stores.
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