What can our answering service do?
Our live answer agents will take and relay messages for your business via phone, email, web chat, or fax. They will transfer your calls to the right person and take messages while the office is closed or while you are away.
We are staffed with Spanish bilingual agents with English as their primary language. In addition, we have access to over 100 languages for multilingual support.
Westpark will take your calls with 24/7 availability including weekend coverage. Our generous hours include holidays, after hours, overnight, and help with phone call overflow.
You decide when we work
- During Business Hours
- After Hours
- Overflow During Business Hours
- Nights and Weekends
- 24 Hours a Day
You decide what we do
- In-depth Notification Procedures
- Direct Calling
You pick and choose
- Month-to-Month Commitment
- 6-Month Commitment
- 1-Year Commitment
- Escalation Procedures
- Customized Messaging
- Call Recordings Access for Quality Assurance
- Complete Call Documentation