What can our answering service do?
Answering Services Or Call-Center Services:
Which Is Right For You?
Answering Services
Answering Services handle simple calls, like legal intake, scheduling appointments, taking messages, and relaying calls.
All Answering Service Plans Include
Features
- 24/7 Live Answering
- US-Based Agents
- Unlimited Calls
- Spanish Coverage
- Unlimited Emails
- Unlimited Text Messages (SMS)
- Unlimited patch/transferred calls
Message Delivery Options
- Change delivery based upon your schedule.
- Secure Message
(required for HIPAA) - Live Operator Relay
(We call you.) - Text Messages (SMS)
Set up options
- Phone number with area code of your choice
- Interactive Voice Response (call routing)
- Web Account Portal
- Voicemail
Pay As
You Go
Monthly fee plus usage $ 49 28 days
- Plus
$1.49 per minute - Plus
$1.75 per Webchat - $99 setup
100
Minutes
Integrate into your software $ 149 28 days
- $1.49 per minute
- 10 Webchats
- $1.75 per additional Webchat
- $99 setup
- $1.75 excess minutes
200
Minutes
Integrate into your software $ 280 28 days
- 6% discount
- 20 Webchats
- $1.75 per additional Webchat
- $99 setup
- $1.75 excess minutes
6% off
350
Minutes
Integrate into your software $ 465 28 days
- 11% discount
- 35 Webchats
- $1.75 per additional Webchat
- $99 setup
- $1.75 excess minutes
11% off
600
Minutes
Integrate into your software $ 732 28 days
- 18% discount
- 60 Webchats
- $1.75 per additional Webchat
- $99 setup
- $1.75 excess minutes
18% Off
Custom
Plans
1,000 minutes + - Significant volume discounts available
- Seamless extension of your business processes
- Custom API integration
- Dedicated account reps
- Contract acquisition handling
- Custom services
Why choose Westpark Communications?
- Personalized. Our services are tailored to the way you expect to serve your customers.
- Local. All of our call centers, agents and data centers are based right here in the United States.
- Flexible. Our plans come with no long-term contracts and can be customized for your business.
- Secure. We utilize advanced automated infrastructure to ensure your data is kept safe and secure.
- Available. Live service representatives are available 24/7/365, including all major holidays.
- Scalable Customized rates and service plans allow you to scale up or down at any time.
- Proven. We've provided solutions for Fortune 100 companies and solo entrepreneurs since 1968.
- Multilingual. We are fluent in English and Spanish and have translators on speed dial for other languages.
- Disaster-ready. We have multiple locations and data centers away from recurring natural disasters.
- Top training and culture. Our agents are thoroughly trained in-house and we have some of the lowest turnover in the industry.
Up to 80% cheaper than in-house
Outsourcing your call center needs can be up to 80% cheaper than in-house labor plus provide 24/7 availability.
- Yearly Cost to Hire based on a common 350 monthly minute plan.
- Volume discounts available as your needs scale.