What can our answering service do?
Answering Services Or Call-Center Services:
Which Is Right For You?
Answering Services
Answering Services handle simple calls, like legal intake, scheduling appointments, taking messages, and relaying calls.
All Answering Service Plans Include
Features
- 24/7 Live Answering
- US-Based Agents
- Unlimited Calls
- Spanish Coverage
- Unlimited Emails
- Unlimited Text Messages (SMS)
- Unlimited patch/transferred calls
Message Delivery Options
- Change delivery based upon your schedule.
- Secure Message
(required for HIPAA) - Live Operator Relay
(We call you.) - Text Messages (SMS)
Set up options
- Phone number with area code of your choice
- Interactive Voice Response (call routing)
- Web Account Portal
- Voicemail
Pay As
You Go
Monthly fee plus usage
$
69
per month
-
Plus
$1.89 per minute -
Plus
$2.19 per Webchat -
$129 setup
100
Minutes
Integrate into your software
$
189
per month
-
$1.89 per minute
-
10 Webchats
-
$2.19 per additional Webchat
-
$129 setup
-
$2.09 excess minutes
200
Minutes
Integrate into your software
$
356
per month
-
6% discount
-
20 Webchats
-
$2.19 per additional Webchat
-
$129 setup
-
$1.89 excess minutes
6% off
350
Minutes
Integrate into your software
$
588
per month
-
11% discount
-
35 Webchats
-
$2.19 per additional Webchat
-
$129 setup
-
$1.89 excess minutes
11% off
600
Minutes
Integrate into your software
$
930
per month
-
18% discount
-
60 Webchats
-
$2.19 per additional Webchat
-
$129 setup
-
$1.89 excess minutes
18% Off
Custom
Plans
1,000 minutes +
-
Significant volume discounts available
-
Seamless extension of your business processes
-
Custom API integration
-
Dedicated account reps
-
Contract acquisition handling
-
Custom services
Why choose Westpark Communications?
- Personalized. Our services are tailored to the way you expect to serve your customers.
- Local. All of our call centers, agents and data centers are based right here in the United States.
- Flexible. Our plans come with no long-term contracts and can be customized for your business.
- Secure. We utilize advanced automated infrastructure to ensure your data is kept safe and secure.
- Available. Live service representatives are available 24/7/365, including all major holidays.
- Scalable Customized rates and service plans allow you to scale up or down at any time.
- Proven. We've provided solutions for Fortune 100 companies and solo entrepreneurs since 1968.
- Multilingual. We are fluent in English and Spanish and have translators on speed dial for other languages.
- Disaster-ready. We have multiple locations and data centers away from recurring natural disasters.
- Top training and culture. Our agents are thoroughly trained in-house and we have some of the lowest turnover in the industry.
Up to 80% cheaper than in-house
Outsourcing your call center needs can be up to 80% cheaper than in-house labor plus provide 24/7 availability.
- Yearly Cost to Hire based on a common 350 monthly minute plan.
- Volume discounts available as your needs scale.
