What can our answering service do?
Answering Services Or Call-Center Services:
Which Is Right For You?
Answering Services
Answering Services handle simple calls, like legal intake, scheduling appointments, taking messages, and relaying calls.
All Answering Service Plans Include
Features
- Customer Support
- Order Processing
- Appointment
- Scheduling
- Tier I Help Desk
- Support
- Live Answering
- Message Taking
- Emergency Dispatch
- Event Registration
- Call Screening &
- Routing
- Surveys & Feedback
Message Delivery Options
- Change delivery based upon your schedule
- Secure Message
(required for HIPAA) - Live Operator Relay
(We call you.) - Text Messages (SMS)
Set up options
- Phone number with area code of your choice
- Interactive Voice
- Response (call routing)
- Web Account Portal
- Voicemail
Why choose Westpark Communications?
- Personalized. Our services are tailored to the way you expect to serve your customers.
- Local. All of our call centers, agents and data centers are based right here in the United States.
- Flexible. Our plans come with no long-term contracts and can be customized for your business.
- Secure. We utilize advanced automated infrastructure to ensure your data is kept safe and secure.
- Available. Live service representatives are available 24/7/365, including all major holidays.
- Scalable Customized rates and service plans allow you to scale up or down at any time.
- Proven. We've provided solutions for Fortune 100 companies and solo entrepreneurs since 1968.
- Multilingual. We are fluent in English and Spanish and have translators on speed dial for other languages.
- Disaster-ready. We have multiple locations and data centers away from recurring natural disasters.
- Top training and culture. Our agents are thoroughly trained in-house and we have some of the lowest turnover in the industry.
Up to 80% cheaper than in-house
Outsourcing your call center needs can be up to 80% cheaper than in-house labor plus provide 24/7 availability.
- Yearly Cost to Hire based on a common 350 monthly minute plan.
- Volume discounts available as your needs scale.
