eCommerce for Manufacturers

eCommerce Answering Services for Manufacturers

Creating Solutions for eCommerce for Manufacturers

Enhance your eCommerce support with Westpark Communications. Tailored solutions and streamlined processes for manufacturers to boost efficiency and ensure customer satisfaction.

How Westpark Can Help You

Transform your eCommerce customer support with Westpark Communications’ tailored communications solutions, including full-service email/phone support, ticketing, reporting, call follow-ups, and customized workflows.

Phone Answering Service

Web Chat Answering Service

Order Fulfillment

Return Handling

Product Troubleshooting

Available 24/7

Bilingual Agents


CRM Integration

Agents Trained To Meet Your Needs

Westpark Communications’ agents undergo specialized training to meet manufacturers’ eCommerce needs. From scripting to technology integration, our tailored solutions ensure seamless support.

We Integrate & Remote Into Your Software

Westpark can work directly in your company’s existing software suite to increase efficiencies and reduce your costs.

…And many more! Send us a message to discuss how we can integrate with your CRM.

The perfect team​

Imagine expanding your workforce by hiring the perfect team of professionals to communicate with your patients. A team that can provide every caller with personal care and accurate information. And can handle every issue with confidence and professionalism. Now imagine what that team would cost you in payroll, benefits, and overhead. The alternative? Outsource your communication services to Westpark.

Westpark Communication Headshots and Working photos 2020

The perfect combination​

We offer the perfect combination of expert training in your discipline, the latest technology, and the sensitive, personalized service you need to care for your patients. All at a fraction of the cost of handling your own calls. Your success comes easier when you have an affordable answering service that gives your patients exceptional kindness and care.

Here are some of the benefits of hiring Westpark:​

  • Prompt answering of every call.
  • Phone and webchat answering 24/7/365.
  • Specific training in your business and process.
  • Knowledgeable responses to patient’s initial questions.
  • Customized, complex scripting.
  • Ability to move callers to the next level of response.
  • Full scheduling and appointment follow-up.
  • Disaster readiness for guaranteed uninterrupted service.
  • Secure data backup and storage.
  • Bilingual capability.

Never Miss Another Call

Request a custom quote to learn more about how we can work together.

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