Dental Answering Service

Enhance Patient Care and Never Miss a Call

Westpark Communications helps dentists by offering a seamless dental answering service. With our 24/7 availability, you can trust us to effectively manage all of your appointments in a timely and professional manner, improving patient satisfaction and boosting your practice’s efficiency.

Personalized care and accurate information for all your patients with the help of Westpark Communications.

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Why Dental Professionals Need a 24/7 US-Based Call Center

With our deep understanding of the dental industry, our goal is to provide high-quality, personalized answering services tailored to your needs.

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Personalized Service

Dental patients deserve a tailored experience.

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Cost-Effective

Our services come at a fraction of the cost of hiring an in-house team.

HIPAA-Compliant

We ensure that all patient information is kept secure and confidential.

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Industry-Specific Training

Our team undergoes specialized training to handle your industry’s unique needs.

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Latest Technology

We utilize cutting-edge technology designed specifically for dental clients.

Real-Time Dental Answering Service

  • 24/7 Patient Call Support
  • Appointment Scheduling & Coordination
  • Seamless Booking & Management
  • Live Answering & Message Taking
  • Call Screening & Routing for Patient Needs
  • Emergency Support for Urgent Care Requests
  • Patient Feedback Collection
  • Secure Message
  • Live Operator Relay (We Call You)
  • Text Messages (SMS)
  • Email
  • Phone Number With Area Code of Your Choice
  • Interactive Voice Response (Call Routing)
  • Web Account Portal
  • Voicemail

We’ll handle your calls while you focus on providing excellent care.

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What Our Clients Are Saying

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Nick G.

"Westpark Communications has been processing after hours calls for our company for over a year. They do an amazing job capturing and communicating the details of each call consistently!"

Westpark Communications Robin Review

Robin N.

"Westpark is amazing! We have worked with them for many years. Very pleasant with our patients and staff. "

Westpark Communications Lynn Review

Lynn R.

"Westpark has done an exceptional job assisting with our after-hours calls and aligning with our team to service our guests. We appreciate their partnership and concern for servicing our clients."

Our Case Studies

Caring for Senior Mobility: Customer Service That Drives Growth

Westpark resolved critical operational challenges and set new standards in customer service and marketing effectiveness.

Addressing Challenges in the Retail Electric Sector

We’ve proven our capability to support retail electricity providers with tailored solutions that address industry-specific challenges.

A Case Study in Providing Solutions for eCommerce for Manufacturers

Our solutions resulted in tangible benefits and ensured exceptional customer support for their eCommerce operations.

Optimizing Patient Care: A Healthcare System Case Study in Outsourcing Excellence

Westpark Communications partnered with a large healthcare system that includes a wide range of providers such as dentists, gynecologists, and medical professionals.

Dental Answering Service Case Study: Optimizing Patient Care and Streamlining Efficiency

Westpark’s client is a leading dental healthcare provider known for serving underprivileged communities. Their organization operates on a sliding fee scale and works with patients who lack insurance.

We Integrate & Remote Into Your Software

Westpark can work directly with your CRM, we have worked with Shopify, Woocommerce, Magento, Big Commerce and other popular systems.

Why Work With Westpark Communications?

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Personalized

Tailored to match how you deliver exceptional service.

Local

All of our agents and data centers are based in the US.

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Flexible

Customizable plans with no long-term contracts.

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Secure

Our automated infrastructure keeps your data safe and secure.

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Available

Live representatives available 24/7/365, even on holidays.

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Scalable

Scale up or down at any time with our tailored plans.

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Proven

Serving Fortune 100 companies and solo entrepreneurs since 1968.

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Multilingual

English and Spanish-speaking agents with quick access to translators.

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Disaster-ready

Our data centers are placed away from disaster zones.

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Top Training and Culture

Expertly trained in-house agents with low turnover rates.

Let Us Take Care of Your Calls

If you need a 24/7 dental answering service that strictly adheres to HIPAA standards, then partner with Westpark Communications today! We’ll ensure that your dental practice will operate smoothly and efficiently, improving your patient outcomes.

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