The Medical Professional's Guide for Choosing an Answering Service
Why choose Westpark Communications?
Your healthcare business is custom and complex and so are your clients. The problems that you are presented each and every day play a role in the fate of people both young and old. However, it seems that calls go unanswered, follow-up is left incomplete, and dispatch is questionable at best in times of dire need.
As a healthcare professional, you need someone that you can trust and partner with to help you get the job done. You need more than just someone to take messages and forward calls. What you need is a call center that you can customize, and where the staff cares about the integrity of your business.
Medical Call Center Services for Medical Groups & More
What to Look for When Hiring a Call Center
How to Successfully Outsource Your Medical Calls
Discuss HCAHPS Scoring Commitment
Patient Perception of Care
- Hold times
- Call Times
- Representative Call Monitoring and Review Processes
- Customer Satisfaction Ratings for other businesses they serve