Fully Customized Call-Center Solutions
Nobody knows your company communications needs like you do. But at Westpark Communications we can come close.
Westpark helps you make the best impressions to YOUR customers every time.
We’d like you to think of our people as your people. Our 100% US-based agents are thoroughly trained in the specifics of your call-handling procedures. As professionals, our agents are thoroughly screened for typing speed, spelling, grammar and comprehension, as well as communication and listening skills. All of our agents are trained in-house and work in our state-of-the-art call centers but can deploy remotely for pandemics and natural disasters.
You receive the highest levels of consistency and accuracy. Our system is built on the latest industry standard for calls and messaging. Our network is built with geographic redundancy, ensuring your data is safe and secure.
Our Client Service
Westpark is committed to delivering the highest quality service in the industry. We have a dedicated, full-time Client Services Department to update your account and research issues for you. Our Quality Assurance Coordinator reviews your calls and customer conversations to make sure they flow smoothly and achieve your desired results.
Our Response Time
Our goal is to answer every call on the second ring. Westpark Communications takes pride in handling each call with a sense of urgency to delight the caller on the other end of the phone as if you were managing them yourself.
Every business has a different need and experience with their customers. Our customized rates and service plans allow you to scale up or down at any time. So you’ll always pay for what you need – nothing more.