A Medical Equipment Manufacturer
Overhauling Customer Service and Boosting Conversion Rates
As a nationwide medical equipment manufacturer, our client is dedicated to helping people with mobility issues.
Your Callers,
Our Passion
Our vision since 1968 has never changed: to seamlessly extend your business and become a valued partner.
Ready to have a partner whose experience matches your ambition?
We Don’t Just Think Outside The Box;
We Create Box-Free Solutions
Whether we’re qualifying your leads, booking appointments, or fully outsourcing the customer experience, our partnership goes beyond the box.
Our Case Studies
Addressing Challenges in the Retail Electric Sector
In June of 2019, a start-up retail electricity provider based in Houston, Texas, partnered with our team at Westpark Communications to build their customer service operations.
Building Customer Support Systems
A Case Study in Providing Solutions for eCommerce for Manufacturers
Westpark’s solutions effectively addressed the challenges faced by the client, resulting in tangible benefits and ensuring exceptional customer support for eCommerce operations.
Answering Services Or Call Center Services
Which Is Right For You?
Answering Services
Answering services handle simple calls, like legal intake, scheduling appointments, taking messages, and relaying calls.
Call Center Services
Call centers handle complex services that require frequent training and generally require over 1000 minutes/month.
Why Choose Westpark Communications?
Tailor Made
Our services are tailored to the way you expect to serve your customers.
U.S. Based
All our call center agents and data centers are located in the U.S.
Flexible
Our plans come with no long-term contracts and can be customized for your business.
Secure
We utilize advanced automated infrastructure to ensure your data is kept safe and secure.
Scalable
Customized rates and service plans allow you to scale up or down at any time.
Proven
We've provided solutions for Fortune 100 companies and solo entrepreneurs since 1968.
Bilingual
We are fluent in English and Spanish and have translators on speed dial for other languages.
Disaster-Ready
We have multiple locations and data centers away from recurring natural disasters.
Top Training and Culture
Our agents are thoroughly trained in-house to your liking.
We Integrate & Remote Into Your Software
Inbound calls, email messages, follow-up calls and data entry are combined in a single solution to increase efficiencies and reduce your costs. Westpark can work directly in your company’s software, including applications such as Shopify, Woocommerce, Magento, Big Commerce and other popular systems.
What Our Clients Are Saying
