US-Based Answering Service

NEVER MISS ANOTHER CALL

Boost Your Business

No Bots, No Press 1-2-3 for Options. Just Amazing People Answering Your Calls.

Your Callers, Our Passion

Our vision since 1968 has never changed: to seamlessly extend your business and become a valued partner.
Ready to have a partner whose experience matches your ambition?

55+

YEARS IN BUSINESS

670+

CLIENTS SERVED

OPERATES IN MULTIPLE STATES

SERVES CLIENTS NATIONWIDE

We Don’t Just Think Outside The Box; We Create Box-Free Solutions

Whether we’re qualifying your leads, booking appointments, or fully outsourcing the customer experience, our partnership goes beyond the box.

Answering Services Or Call-Center Services:
Which Is Right For You?

Answering Services

Answering services handle simple calls, like legal intake, scheduling appointments, taking messages, and relaying calls.

Call Center Services

Call centers handle complex services that require frequent training and generally require over 1000 minutes/month.

All Answering Service Plans Include

Features

24/7 Live Answering
US-Based Agents
Unlimited Calls
Spanish Coverage
Unlimited Emails
Unlimited Text Messages (SMS)
Unlimited patch/transferred calls

Message Delivery Options

Change delivery based upon your schedule.
Secure Message (required for HIPAA)
Live Operator Relay (We call you.)
Text Messages (SMS)
Email (Immediate and Scheduled)
Web Portal
Customized based on call type and day of week and time of day

Set Up Options

Phone number with area code of your choice
Interactive Voice Response (call routing)
Web Account Portal
Voicemail

Why Choose Westpark Communications?

Personalized

Our services are tailored to the way you expect to serve your customers.

Local

All our call center agents and data centers are located in the U.S.

Flexible

Our plans come with no long-term contracts and can be customized for your business.

Scalable

Customized rates and service plans allow you to scale up or down at any time.

Proven

We've provided solutions for Fortune 100 companies and solo entrepreneurs since 1968.

Multilingual

We are fluent in English and Spanish and have translators on speed dial for other languages.

Disaster-Ready

We have multiple locations and data centers away from recurring natural disasters.

Top Training and Culture

Our agents are thoroughly trained in-house and we have some of the lowest turnover in the industry.

Secure

We utilize advanced automated infrastructure to ensure your data is kept safe and secure.

What Our Clients Are Saying

Mary A

Mary A.

We have been partnering with Westpark for over a decade! We truly value their services. They are always receptive to feedback and continuously strive for improvement. We appreciate that they make our calls easily accessible for review and promptly implement our suggestions. Thank you, Westpark, for helping us keep our customers happy!

Brandon P

Brandon P.

They've given us our time back so we can focus less on answering the phone, and more time on focusing on other things in our business so we can grow.

Karla L.

Westpark has been our answering service for many years. Wonderful customer service. So responsive and quick to help. We appreciate them so much!!!

Dianne H

Dianne H.

Westpark Communications leadership and staff are top-level professionals and their service is outstanding.

Ash SG

Ash S.G.

Although it’s been just a month since we became a client, I cannot speak more highly of Westpark Communications. Not only did they assist us in setting up our call structure and script so that’s it’s better than it’s ever been, but they treat us like family. This is vastly different than our last company, that would make the same simple mistakes over and over again, and also made us feel like just another number.

Midiam S

Midiam S.

Great customer service! Ready and willing to help.