The e-commerce industry continues to boom, though having superior phone support with e-commerce still needs proper technique to work effectively. Statistics show customer service plays
According to Forbes, online retailers who retain 10% of their existing customers will double their revenue. Because customer retention accounts for a huge portion of your
The retail industry continues to become a highly competitive industry, though being able to sell items online has become a better outlet for many stores.
Final Series! Generation X, sandwiched between the talented and aging Baby Boomers and the innovative and energetic Millennials, tends to be unheard, misunderstood, ignored, and
If you read about business in popular publications like Forbes or Inc., you will likely find a lot of content on the up-and-coming companies of today.
This blog was originally posted in Clicktime.
Generation X CEOs are at an advantage when it comes to engaging with customers. Having grown up with the Boomers and raised the Millennials, Gen
Sure, we have all heard the age-old saying that “time is money” and, as business owners and managers can attest, it certainly is true. One
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