eCommerce for Manufacturers
eCommerce Answering Services for Manufacturers
Creating Solutions for eCommerce for Manufacturers
Enhance your eCommerce support with Westpark Communications. Tailored solutions and streamlined processes for manufacturers to boost efficiency and ensure customer satisfaction.
How Westpark Can Help You
Transform your eCommerce customer support with Westpark Communications’ tailored communications solutions, including full-service email/phone support, ticketing, reporting, call follow-ups, and customized workflows.
Phone Answering Service
Web Chat Answering Service
Order Fulfillment
Return Handling
Product Troubleshooting
Available 24/7
Bilingual Agents
US-Based
CRM Integration
Agents Trained To Meet Your Needs
Westpark Communications’ agents undergo specialized training to meet manufacturers’ eCommerce needs. From scripting to technology integration, our tailored solutions ensure seamless support.
We Integrate & Remote Into Your Software
Westpark can work directly in your company’s existing software suite to increase efficiencies and reduce your costs.
…And many more! Send us a message to discuss how we can integrate with your CRM.
The perfect team
Imagine expanding your workforce by hiring the perfect team of professionals to communicate with your patients. A team that can provide every caller with personal care and accurate information. And can handle every issue with confidence and professionalism. Now imagine what that team would cost you in payroll, benefits, and overhead. The alternative? Outsource your communication services to Westpark.
The perfect combination
We offer the perfect combination of expert training in your discipline, the latest technology, and the sensitive, personalized service you need to care for your patients. All at a fraction of the cost of handling your own calls. Your success comes easier when you have an affordable answering service that gives your patients exceptional kindness and care.
Here are some of the benefits of hiring Westpark:
- Prompt answering of every call.
- Phone and webchat answering 24/7/365.
- Specific training in your business and process.
- Knowledgeable responses to patient’s initial questions.
- Customized, complex scripting.
- Ability to move callers to the next level of response.
- Full scheduling and appointment follow-up.
- Disaster readiness for guaranteed uninterrupted service.
- Secure data backup and storage.
- Bilingual capability.