Why Choose Us?
Why choose Westpark Communications?
- Personalized. Our services are tailored to the way you expect to serve your customers.
- Local. All of our call centers, agents and data centers are based right here in the United States.
- Flexible. Our plans come with no long-term contracts and can be customized for your business.
- Secure. We utilize advanced automated infrastructure to ensure your data is kept safe and secure.
- Available. Live service representatives are available 24/7/365, including all major holidays.
- Scalable Customized rates and service plans allow you to scale up or down at any time.
- Proven. We've provided solutions for Fortune 100 companies and solo entrepreneurs since 1968.
- Multilingual. We are fluent in English and Spanish and have translators on speed dial for other languages.
- Disaster-ready. We have multiple locations and data centers away from recurring natural disasters.
- Top training and culture. Our agents are thoroughly trained in-house and we have some of the lowest turnover in the industry.
Our Values
What we believe in as a company is at the heart of everything we offer you:
- Personalized Service. We learn about your needs before we take a single call.
- A Better Experience. We believe that your customers deserve to have a warm, positive experience with every communication. Our agents are chosen and trained to be friendly, courteous and attentive.
- Ownership. We take personal responsibility in giving your clients the attention to detail you want.
- Adaptability. We’ll create a solution that meets your company’s needs.
- Teamwork. When an issue arises, we’ll either know how to resolve it or we’ll consult with you.
- Professionalism and Integrity. Our behavior reflects on your reputation. We make sure that that reputation is never compromised.