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Westpark Communications Medical Answering Services

Medical Answering Services

Medical Answering Services

HIPAA Compliant. 2FA Capable.
24/7 Live Medical Answering Services.

HIPAA Compliant.
2FA Capable.
24/7 Live Medical Answering Services.

Let’s make every call count. Connect with us now!

Why You Should Partner with a
24/7 U.S.-Based Medical Answering Service

Why You Should Partner with a 24/7 U.S.-Based Medical Answering Service

Westpark Communications HIPAA Compliant

HIPAA-Compliant

We prioritize 24/7 live patient data security with full HIPAA compliance, ensuring safe and confidential communication.

Westpark Communications Yelp

U.S.-Based

Get reliable, 24/7 live support from trained agents based in the U.S., delivering accurate and compassionate patient care.

Westpark Communications2FA Capable

2FA-Capable

Our systems support two-factor authentication, adding an extra layer of security to protect sensitive healthcare data.

EPIC & EHR-Trained

Our 24/7 live agents are trained in EPIC and other EHR systems, ensuring seamless integration with your medical workflows.

Westpark Communications After-Hours Support

After-Hours Support

Our after-hours live answering services ensure customers reach a real person anytime, keeping your business available around the clock.

Westpark Communications Medical Call Center Doctor

Ensure Regulatory Compliance with 100% 24/7 Live U.S.-Based Answering Services

Ensure Regulatory Compliance with 100% 24/7 Live U.S.-Based Answering Services

Request a custom quote and learn how Westpark Communications can help you.

Request a custom quote and learn how Westpark Communications can help you.

We Integrate & Remote Into Your EHR & Software

Inbound calls, emails, follow-ups, and data entry are seamlessly managed to improve efficiency and reduce costs. Westpark’s EPIC-trained agents can work directly within your healthcare software and EHR systems, ensuring smooth integration and secure, accurate patient data management. Our EHR & software integrations include but are not limited to the following:

HIPAA-Compliant Security with 2FA & MFA

The Department of Health and Human Services now promotes 2FA to enhance security and support HIPAA regulations. Our HIPAA-compliant healthcare answering service is skilled in 2FA to prevent delays and protect patient information.

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Our U.S.-Based Medical Answering Services Include:

24/7 Live Answering

US Based Agents

We Take Your Calls Anytime

Spanish Coverage

Reply to or Send Emails Anytime

Send or Respond To Text Messages (SMS) Anytime

Patch/Transfer Calls Without Limits

Your Patch/Translated Calls Handled Anytime

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Trusted For Over 55 Years

Westpark Communications JoJo A. Review

"Have been with them for over 15 years and their customer service has only gotten better! They are prompt; professional and more importantly, kind to our patients."

JoJo A.

Westpark Communications Gabriela R. Testimonial

"Working with Westpark Communications is easy, we call or email anything coming up and receive an email right away! We can’t describe all the help we receive daily!"

Gabriela R.

Westpark Communications Keith S. Review

"This is an awesome company. We have been with them at least 20+ years and have NEVER had one issue. GREAT JOB! Thank you for all you do for us."

Keith S.

We Have Answered Calls for Medical Professionals & Healthcare Companies

We Have Answered Calls for Medical Professionals & Healthcare Companies

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A Medical Equipment Manufacturer

Overhauling Customer Service and Boosting Conversion Rates

Westpark resolved critical operational challenges and set new standards in customer service and marketing effectiveness.

Get 24/7 U.S.-Based Medical Answering Services to Ensure Regulatory Compliance

Get 24/7 U.S.-Based Medical Answering Services to Ensure Regulatory Compliance

Westpark Communications Call Center Woman On Computer

Why Westpark?

Entrust your business to an award-winning medical answering service, with 24/7 live agents trained to delight.

55+ Years In Business

700+ Clients Served

Request A Quote Now

Elevating Your Healthcare Communication Experience

Westpark Communications Personalized

Personalized

Tailored to the way you expect to serve your customers.

Westpark Communications Local

Local

All of our call centers, agents, and data centers are based right here in the United States.

Westpark Communications Flexible

Flexible

Customizable plans with no long-term contracts.

Westpark Communications Secure

Secure

Our advanced automated infrastructure ensures your data is kept safe and secure.

Westpark Communications Available

Available

Live service representatives are available 24/7/365, including all major holidays.

Westpark Communications Scalable

Scalable

Our customized rates and service plans allow you to scale up or down at any time.

Westpark Communications Proven

Proven

We've provided our services for Fortune 100 companies and solo entrepreneurs since 1968.

Westpark Communications Multilingual

Multilingual

Our agents are fluent in English and Spanish, with translators on speed dial for other languages.

Westpark Communications Disaster Ready

Disaster-Ready

We have multiple data centers located away from recurring natural disasters.

Westpark Communications Top Training and Culture

Top Training and Culture

Agents are thoroughly trained in-house, with some of the lowest turnover rates in the industry.

Partner with an EPIC-Trained
& HIPAA-Compliant Answering Service

Partner with an EPIC-Trained & HIPAA-Compliant Answering Service

Request a custom quote and see how Westpark Communications can deliver reliable, 24/7 live support tailored to your business needs.

Never Miss Another Call

Request a custom quote to learn more about how we can work together.

Request Pricing